A fuller schedule of new patients, booked without phone tag.
Dental, counseling, primary care and eye care practices lose new patients the same three ways: they can't find you, can't reach you, or can't book easily. We fix all three, calmly and without pushy marketing.
Forms and calls never ask for symptoms or insurance IDs.
Picture this Your front desk steps away at noon. A new dental patient, a parent booking an eye exam, and someone asking about a first counseling session are each answered and offered a time. Your team comes back to a fuller schedule, not a list of voicemails.
Calls at lunch, after hours and in the morning rush are answered and booked, so new patients don't try the practice down the road.
Your Google profile, site and ads say clearly that you're accepting new patients, and which plans you take.
Reminder and recall texts bring patients back on time, whether it's a hygiene visit, an annual eye exam or a regular check-up.
What goes wrong
Exactly when working people call to book. Many won't try twice.
If it isn't clear on Google and your site, they assume you're full.
Phone tag, long forms and no online booking push patients to the practice down the road.
What we do about it
One page per service or visit type, so patients searching for exactly that find you.
Online booking or a short request form, plus an AI receptionist that books without collecting health details.
Fewer no-shows and more patients back on schedule.
A steady flow of reviews, asked for the right way.
Lunch breaks, busy mornings and after hours are exactly when people call to book.
21 new patients a month booking somewhere else
Worth about $16,800 a month in first-year visits, or $201,600 a year.
Show me how to fix thisAssumes about half of missed new patients book somewhere else. Our forms and AI receptionist never ask for health details. The free needs assessment works from your real numbers.
Patients look for a dentist differently from a therapist. Here's what changes for each.
DentalWe help general and cosmetic dental practices bring in steady new patients, fill hygiene schedules and cut no-shows, without adding work for the front desk.
Where most dental practices start: Local SEO, Google Ads and AI Receptionist.
CounselingWe help therapists and counseling practices reach people who are looking for them, in person or by telehealth. Quiet, ethical marketing that respects privacy.
Where most counseling and therapy practices start: Website Design, Local SEO and Google Business Profile.
Primary careWe help primary care and family medicine practices grow their patient panel with clear local marketing, an easy way to book, and phones that don't overwhelm the front desk.
Where most primary care practices start: Local SEO, Google Business Profile and AI Receptionist.
Eye careWe help optometry and eye care practices fill the exam schedule, bring patients back on time, and show off the optical so more patients buy frames from you.
Where most optometry and eye care practices start: Local SEO, Google Business Profile and Social Media Management.
It starts with a discovery meeting and a detailed onboarding questionnaire, designed and vetted by market leaders, so the plan fits how your business actually runs.
The discovery meeting and your onboarding questionnaire cover your services, which visits you want more of, your insurance and private-pay mix, your front-desk workflow and what patients value about your team.
Clear pages for each service or visit type, an "accepting new patients" message everywhere people look, and the AI receptionist answering at lunch and after hours, set up only to book and route calls.
Local search and Google profile work for each location, reminder and recall texts, and review requests asked the right way. At each biweekly meeting we look at new-patient bookings and where they came from.
Where most clinics and healthcare practices start
You don't need everything at once. The free assessment tells you which of these will make the biggest difference first.
Patient privacy: our forms, ads and AI receptionist never ask for symptoms, conditions or insurance IDs. Clinical details stay in your own practice systems.
You've probably thought at least one of these. Here are the honest answers.
Ask us yours on the free assessmentYouWe don't want to look salesy.
CatalystNeither do we, especially in counseling and healthcare. No pressure and no fear. Clear information, real reviews and easy booking do the work.
YouOur patients come from insurance directories.
CatalystDirectories list you next to every other practice in your network. Your own Google profile and website give patients a reason to pick you, and a way to book with you directly.
YouOur front desk handles the phones fine.
CatalystMost of the time, sure. But they're also checking patients in and out, and calls at lunch or after hours still go to voicemail. The receptionist covers those gaps so your team can focus on people in the building.
Yes. Our forms and AI receptionist are set up so they never ask for symptoms, conditions or insurance IDs. Clinical details stay in your own systems.
Dental, counseling and therapy, primary care and family medicine, and optometry and eye care.
That's how we work with every practice. Clear information, real reviews and easy booking, never pressure.
Yes. Each location gets its own Google profile and page so it can rank in its own neighborhood.
We'll show you where new patients are slipping away and what to fix first. Free, and yours to keep.
