Privacy policy
Last updated October 2026.
This policy explains what information Catalyst Creatives Co. ("we", "us") collects through catalystcreativesco.com, why, and what you can do about it.
What we collect
- What you tell us: when you request a needs assessment, book a call or send a message, we collect your name, email, business details and anything else you choose to share. A mobile number is optional.
- How you use the site: pages visited, the website or ad that brought you here, and basic device information, collected with cookies and similar tools once you agree to them.
- Voice calls: if you talk to our AI receptionist, the call may be recorded and transcribed so we can follow up.
Tools that process your information
- Our form handler emails what you send us to our team and keeps a copy in our customer records.
- Google (Analytics, Tag Manager, Ads) measures site use and ad performance.
- Meta (Pixel and Conversions API) measures Facebook and Instagram ad performance.
- ElevenLabs powers our AI voice receptionist.
How we use it
To prepare your assessment, reply to you, arrange calls, provide our services if you become a client, and understand which marketing brings people to our site. We don't sell your personal information.
Health information
Our forms are not meant for patient or health information. Please don't send any. If you run a clinic, we only need details about your practice.
Your choices
You can decline non-essential cookies, unsubscribe from any email, and ask us to see, correct or delete your information by emailing mahd@catalystcreativesco.com. Depending on your state, you may have additional rights under laws such as those in California, Virginia and other states, and we'll honor them.
How long we keep it
As long as needed for the purposes above, or as required by law. Enquiries that don't lead to work are deleted on request.
Contact
Questions about this policy: mahd@catalystcreativesco.com.